In the digital era, having an updated and complete database is essential for the success of any company. An accurate database allows companies to communicate effectively with their customers and potential customers, improve efficiency in sales and after-sales processes, and offer a personalized and satisfactory user experience.That's why data update campaigns are an important strategy to keep customer information up to date and enrich the database.
With WhatsAuth, it is now easier and safer to verify your customers' phone numbers through WhatsApp.
How does WhatsAuth work?
WhatsAuth is an OTP (One Time Password) tool that allows companies to verify the ownership of a phone number through WhatsApp. In order to update customer data, they are sent a unique link that takes them directly to their WhatsApp account with a preloaded message ready to be validated. This is typically sent through mail campaigns or within private sites on the website.
This process is up to 90% faster than traditional OTPs, less expensive, more secure and provides a better experience. This way, companies can ensure that their customer contact information is accurate and up to date. In addition, by using WhatsApp for verification, businesses can ensure the security of their customer data, as the platform has end-to-end encryption.
How WhatsAuth can help improve your after-sales and contactability processes?
By using WhatsAuth in your data update campaigns, you can enrich your database with reliable customer information. This allows you to get to know your customers better and offer them a more personalized and satisfying experience, and by having an updated database, you can improve the efficiency of your after-sales and contactability processes. You will be able to communicate with your customers more effectively and offer them products and services according to their needs and interests, as well as send relevant information to them.
In short, WhatsAuth is the perfect tool to verify your customers' phone numbers through WhatsApp. By using WhatsAuth in your data update campaigns, you will be able to enrich your database and thus improve your after-sales processes and increase your contactability percentage. If you are interested in learning more, you can contact us and schedule a meeting with our team, we will be happy to assist you!